A guide to using the Nendoroid Face Maker

Yeah, there’s a Nendo Face Maker website out! You can order the faces you make, for the Nendoroid bodies you already own. Until an English version’s available, we’ve made a guide to using the Nendoroid Face Maker website in Japanese.

Step 1 – create an account

You need to have a Japanese address and phone number to register, for delivery.

If you want, you can use ours. Put this postcode in the boxes next to the 〒 symbol – ‘547 – 0033’ – and hit the grey button below it to automatically fill most bits in. It should pop up with “大阪府” in the dropdown menu, and “大阪市平野区平野西” in the box below it. One of the boxes will still be blank: type in ‘1-6-1 DEJAPAN’ (including the dashes!) to complete the address.

For the phone number, use: 06-6796-9669. If anyone calls us, we’ll email you.

(When it comes to arranging and paying for the international delivery from us to you, see the end of Step 4.)

Anything with the red 必須 kanji next to it is a required field. You have to fill those in. All the fields are, in order:

  • Name (last name, first name)
  • Name in Japanese kana (last name, first name) – use this quick kana generator
  • Address
  • Phone number
  • Email address (put it in both boxes to confirm)
  • Password (put it in both boxes to confirm)
  • Date of birth
  • Gender
  • Occupation
  • Wanna receive the mail magazine? (top option for yes, bottom option for no)

And then hit the button at the bottom to continue. Damn, that form was too long to screencap! We’re hoping they make a global version in English for everyone to use, even though that means this guide won’t be so useful any more…

Once you’ve finished signup and you’re logged in, the right side of the homepage will change.

Step 2 – decide the basics

There, you get a message saying ‘login complete, are you ready to Nendo face?’ Okay, that’s a very rough translation, but that’s more or less what it says. Hit the green button below the cute Nendo to begin the face maker.

You can make 2 faces per order. The cost of an order is between 1,080 yen and 1,480 yen (including tax), depending on the option you choose. Use the drop down box to pick a face combination. The first bit says ‘choose an option’, duh.

One of them’s always an ‘original’ face, which you make however you want. The second one can be an ‘original’ face or a ‘noppera’ face. A ‘noppera’ face isn’t printed, and will arrive blank. So that’s what costs a little less if you pick ‘original + noppera’.

After that, you choose whether you want your designs shown in the ‘Everyone’s Faces’ gallery. It’s a special page on the site, and also shown at the bottom of the homepage. The site admin will check the latest faces every so often, and pick new designs for the gallery. Those faces can be shared on Twitter and Facebook as well.

Be careful here – the top option means no, and the bottom one means yes. Make sure you pick ‘no’ if you’d rather the world didn’t gaze on your creations. Decide, and the button below that will turn green, and you can continue to the next screen.

Step 3 – start making faces

So, you’re met with a totally blank face. Time to design one.

You’ve gotta lotta options here. There are 16 parts of the face to make, with some in the sub-menus:

  1. Eyes: shape
  2. Eyes: eyelids
  3. Eyes: pupils
  4. Eyes: glowy bit 1
  5. Eyes glowy bit 2
  6. Nose
  7. Mouth
  8. Eyebrows
  9. Cheeks
  10. Other: face paint
  11. Other: moustache
  12. Other: mole 1
  13. Other: mole 2
  14. Other: mole 3
  15. Other: scratches
  16. Other: wrinkles

You get a preview of every detail. Use the direction arrows to move parts, the plus and minus signs to edit sizes, and the spinning arrows to rotate. The white button bottom right removes whatever you just placed.

If you’re making 2 original faces, don’t forget to switch to the second one when the first’s done. You can see what you’re working on from the yellow bit and the ‘1’ or ‘2’ at the top. If the other one’s a ‘noppera’ face, you won’t be able to switch.

Custom options and colours

The Nendo Face Maker gives you the freedom to create whatever face you can think of. The customisation choices are intense. You can even decide whether to design each eye individually. Heterochromia Nendo? Completely up to you.

Can’t decide what eye shape your Nendo should have? Well, duh, there are at least 10 to choose from. Settling on a shape, style, and colour combo could take you hours.

Or maybe you already decided. See those 2 buttons to the right of the OFF one? The first means ‘order history’ – you can see and re-order any face you’ve made before. The one after that is ‘Everyone’s Faces’. Yes, if you’re really that uninspired, you can order a finished face that someone else made.

Please take screenshots of your finished faces. We’ll need them to match your order to your info.

Step 4 – check out

The best thing about the Nendoroid Face Maker is that it’s not just a game. Once you’ve designed some faces, you can order and pay for them. The green ‘finished!’ button at the top right is hard to miss.

Checkout works as it does on most other websites. The green button is ‘go to checkout’. The yellow one is for paying via an Amazon Japan account, if you’ve got one.

Up to you whether you want to pay by credit card or PayPal. You’ll know the difference – one says ‘PayPal’ and one doesn’t.

When the order’s complete, you’ll get a confirmation email. Custom Nendo faces are made from scratch, so they’ll take up to 14 working days to arrive at the Japanese delivery address. If you send it to us, we’ll then arrange international shipping to you.

You’re gonna need a DEJAPAN account for the delivery bit, so make sure you’re registered on our website.

Update May 2018: the way we handle your Nendo face orders has changed a little bit. It’s still quick and easy.

You need to send us the details of your order using our item request form. We handle all requests manually, so we can sort Nendo face orders as they come in. If you don’t log the order with us, we’ve got no way of knowing if the faces that arrive are yours.

Here’s where you’ll start:

  • Item URL: use the page url for the request form, keeps things simple
  • Item name: Nendoroid Faces (put in your order number)
  • Product code: put your Nendo face order number in here too
  • Upload image: attach the screenshot
  • Option: tick ‘no option’
  • Price: 0 (’cause you’ve already paid for the faces)
  • Quantity: 1

Add more if you’ve ordered multiple sets of faces. And put the original price of each set in the comments, for our reference.

Please please please remember to upload the screenshots of your Nendo faces. It’s not a ‘required’ bit on the form, but we need them. If we open up a random box of unidentifiable faces, we might not be able to forward it to you.

This is how your form should look when you’ve put all the details in:

Hit ‘confirm request’ and you’ll be prompted to log in, double check everything’s correct, and complete ‘checkout’. Give the info you’ve put in a quick once over, just in case.

There’s nothing to pay here yet, no worries, but it does give you the chance to select the consolidation plan. And if you choose PayPal as your payment option, it’ll go straight through without having to enter payment details – whether you have a PayPal account or not.

This puts your whole order on the system in one go. No need to email us back and forth like before.

When the faces reach our warehouse, you can arrange to have them packed and sent back out. Keep in mind there’ll be a payment step for the international delivery, plus consolidation (if you chose it) and packing options.

Step 5 – have fun with your new creations

When the faces arrive, stick them on any Nendo you like. Maybe you made a face with a specific character in mind. Or maybe it’s a design that works on whoever. Anyway, have fun detaching and reattaching new faces. That sounds wrong, but we can’t make it sound any better.

We covered faceswapping a bit in our blog post about Nendoroids, if you need some inspiration.

Make a (^_^) face not a (T_T) face

Be brave, and give the Japanese version of the Nendoroid Face Maker a try.

Also check out our other Nendoroid-related posts!

22 thoughts on “A guide to using the Nendoroid Face Maker

  • October 4, 2021 at 22:14

    Hello~ Just checking, do you still offer this proxy ordering service for custom Nendoroid faceplates?

  • September 14, 2021 at 14:28

    I just wanted to ask if there are multiple skin tones available?
    Is there only a white skin tone available or can you choose a cinnamon one?

  • July 26, 2021 at 17:16

    Hi, I’m gonna review nendo face making and shipping service from dejapan
    I’m waiting for 3 weeks, include the company produce your nendo face. I used double packing option and EMS shipping and it arrived safely. It’s kinda quick for me since it have a covid-19 situtation.

    Here my nendo face pic for example. Hope it useful for you guys 🙂

  • November 1, 2020 at 18:09

    I would love to ask some questions, for people who has tried this metod to get the faces.
    -What country are you from?
    -How much cost the shipping to your country?
    -Was it difficult to understand anything?
    -Did you used your real name, or a katakana name to register?
    -Is it still available this metod?

  • July 31, 2019 at 11:58

    May I ask whether you have a fee calculator so I can calculate the fee needed for the international shipping from japan to my address(not US) ><


  • May 20, 2019 at 16:31

    Спасибо за информацию!!!!!

  • May 7, 2019 at 14:17

    Thank you for the helpful guide! I just successfully ordered 2 faceplates for my nendoroids and I’m very excited for them ^^

  • March 11, 2019 at 02:51

    Where can we find the order number?

    • March 11, 2019 at 07:11

      It should be in the confirmation email you get from the NFM website when you’ve bought the faces. 🙂

  • January 21, 2019 at 16:04

    Hello, thank you so much for this !
    I would like to know if it was possible to ask the face with the nose done? I don’t really know how to explain it but in official Nendoroid, some of them got the nose in relief?

    • January 21, 2019 at 23:51

      Hi! We know what you mean 🙂 The Face Maker faces don’t have a relief nose option, as far as we know. You can pick a design nose, but it’ll be printed on like the other parts. Let’s hope they add one!

  • December 8, 2018 at 03:14

    How will you contact us if they call?

    • December 10, 2018 at 00:46

      As above: “If anyone calls us, we’ll email you.” 🙂 You need a DEJAPAN account to finish the order, so we’ll have your contact info that way.

  • December 7, 2018 at 20:41

    Hi, I’m writing this to ease any lurkers who feel worried about using dejapan + face maker!!
    Last month, I used this guide in order to make two face plates for a custom nendo I’m working on. After waiting for 3-4 weeks, the faces came in fantastic quality.

    Here are some images I took of the faces + and a comparison of the skintone compared to a regular white skintone.

    I hope this is useful for you guys!!

    • December 10, 2018 at 00:46

      Thanks for the comment, these are great pics of the finished faces. 😀

  • August 10, 2018 at 17:51


    I’m thinking about doing this but Ibwas wondering what to write in the name and surname sections when I register 🙂 thanks!

  • July 26, 2018 at 21:19

    The process was fun and simple! I’m super excited to receive my nendoroid faces! If the process goes well I will be buying so much more from you guys!! 😀

  • June 10, 2018 at 12:23

    Thank you so very much for this guide, it was super helpful and I just used it to make a purchase, so all I gotta do now is wait for it to arrive to your warehouse and then contact you from there to ship it to me in the USA :3

    If this all goes well, then I will be making more purchases in the future :3

    • July 28, 2018 at 21:35

      I am thinking of doing this myself so I’m wondering how everything worked out for you?

      • July 30, 2018 at 01:13

        Yeah, if you’re reading this and you’ve tried out the Face Maker, let us know how it went! 🙂

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.