Japanese Proxy Services Compared: How Does DEJAPAN Stack Up?

So you’ve found some great Japanese items online, and you really want to order them!
You search for proxy services, but are soon overwhelmed by the sheer number of choices and the amount of information!

Service fees?
Consolidation?
Storage period?
Which one is the most cost-effective?
Which one has the best shipping options??

Worry not! We’re here to help!
We’ve done the hard work for you, and created an easy-to-understand comparison of the top 5 Japanese proxy services!

Buyee vs. Zenmarket vs. FromJapan vs. White Rabbit Express vs. DEJAPAN – At a glance

BuyeeZenmarketFromJapanWhite Rabbit ExpressDEJAPAN
Service fee/
Commission
300 JPY per Order300 JPY per itemZero*
(200 JPY per Auction)
$1 per Item
$4 per Shop
9.9% Service Fee
ZERO
Plan(s)Free,
300 JPY,
500 JPY,
none300 JPY per itemnoneFREE
Payment MethodsCredit card
PayPal
Alipay
Deposit funds in advance:
Credit card,
PayPal, Cryptocurrency,
Bank Transfer
Credit card,
PayPal
Credit card, Paypal, AlipayCredit card, PayPal
Free Storage Period30 days,
can be extended based on package weight,
max 90 days
45 days,
can be extended for 50 JPY per item per day
45 days,
will be disposed of after 45 days, no exceptions
Free, but will be disposed after 90 days45 days,
can be extended for 100 JPY per order per day
Consolidation500 JPY or 1000 JPYIncludedIncludedIncluded100 JPY per Item
Packing OptionsStandard (Free)
Protective (1,500 JPY)
Special (2,500 JPY)
Standard
(Free)
Reinforcement
(1,000 JPY)
At FJ’s discretionNoneStandard (Free)
Minimum (300 JPY)
Double
(500 JPY) Protective (1,000 JPY)
Shipping OptionsEMS,
Air Mail, Surface Mail, FedEx,
DHL,
UPS
EMS,
Air Mail,
Surface Mail, FedEx,
UPS,
DHL,
SF Express,
ECMS Express
EMS,
Air Mail,
Surface Mail,
Air Mail Small Packet,
Surface Mail Small Packet, FedEx,
DHL,
ECMS
EMS,
Air Mail,
Air Mail Small Packet, Surface Mail, FedEx,
DHL
EMS,
Air Mail, Surface Mail, FedEx*

Buyee

First up is Buyee. Their website is certainly big and flashy, as it should be for the current biggest proxy service. But in our opinion, that doesn’t necessarily mean their service lives up to the hype. 

Service Fee

All orders from Yahoo! Auctions, Mercari, Rakuma, and other stores are subject to a flat 300 JPY fee per order. For eBay, it’s a flat rate of $8 per order. (We’re not sure why the currency suddenly changes for eBay, but hey, that’s how it’s listed on their site!)

There’s also an extra 200 JPY service charge if your item’s from Yahoo! Auctions. That’s an unfortunate double whammy for regular bidders.

Plan

Buyee offers the most service plans, with 4 tiers ranging from 0 JPY to 500 JPY. The ‘Lite’ plan is free, but also offers no benefits. The paid plans are: 1 with item inspection, 1 with item insurance, and the ‘Standard’ plan that includes both.

Payment Method

As well as PayPal and credit cards, AliPay’s an extra payment option, but only for payment in Chinese Yuan.

Free Storage Period

Buyee’s free storage period is just 30 days, but you can extend that time for a price that depends on your package’s weight. For packages up to 10kg, the fee is 100 JPY per day. Between 10kg and 20kg is 200 JPY per day, and over 20kg is 300 JPY per day. The maximum storage time is 90 days, after which they’ll dispose of your items.

Consolidation

The consolidation cost depends on what you want to combine. For 2 packages, it’s 500 JPY. Any number higher than that’s 1,000 JPY. But what’s unclear is exactly what a “package” means. Is it a whole order? A single item? Multiple items from an order that happened to arrive together? Your guess is as good as mine.

Packing Options

Your packaging options are ‘leave it up to Buyee’ (free) or ‘Protective’ (1,500 JPY).

Shipping Options

Buyee’s available shipping methods are the same as the ones that we offer, with the addition of UPS.

Summary

Overall, Buyee offers an ok service for fairly middle of the road prices. They do charge a service fee, but it’s per order rather than per item, which helps a little bit.

ZenMarket

ZenMarket offers the ability to search a variety of online retailers right on their website, including Yahoo! Auctions, Rakuten, Amazon, and Yahoo! Shopping. They also offer ZenPlus, a service allowing you to order directly from certain Japanese retailers without their service fee. Let’s see how their service stacks up.

Service Fee/Plan

ZenMarket charges a 300 JPY service fee on each item. With no plan levels, it’s a standard service.

Payment Method

The major way ZenMarket differs from other proxies is that you HAVE to deposit funds to your account before you can buy anything. You can use a credit card, debit card, PayPal, international wire transfer, a local bank transfer, or even Cryptocurrency to deposit funds. Here’s the thing though. They charge you a fee for each deposit, meaning you’re paying before you’re even ordering items. The deposit fees differ for each payment method, with 3.5% for credit, debit, PayPal, and Cryptocurrency, and fees varying from 50 JPY to 7000 JPY for bank and international wire transfers.

Free Storage Period

One similarity between ZenMarket, From Japan, and DEJAPAN is the 45-day free storage time. The difference is that with ZenMarket, past the 45-day free storage period, every item is charged 50 JPY for every extra 24 hours up to 90 days.

Consolidation

Consolidation is included with all orders.

Packing Options

Anyone buying fragile items can opt for the ‘Framework’ packaging, a 1,000 JPY-option. It’s a decent level of protection (great if you’re buying fragile items), but bear in mind it can add up to 2kg to your parcel’s weight, which can translate into some high international shipping fees. 

Shipping Options

The variety of shipping methods is pretty amazing, depending where you live. ZenMarket offers EMS, Air Mail, Surface Mail, FedEx, UPS, DHL, SF Express, and ECMS Express.

Summary

For the 300 JPY per item service fee, it’s a small comfort that consolidation is included and that they offer so many different choices for shipping. However, their customers seem to spend a lot of time waiting for ZenMarket to “confirm” their items, parcels, and shipping details.

 

From Japan

From Japan has a nicely designed website, with the ability to search multiple online shops at once. However, their fees are a little more expensive than average, and they don’t offer any choice in the way of packing options for your parcel.

Service Fee/Plan

On the surface, From Japan boasts no service charge on most orders. But really, that isn’t even true. You’re forced to accept the 300 JPY per item “Plan”, with no way to opt out. They also charge 200 JPY per won Yahoo! Auction, so that’s a 500 JPY minimum if you’re an auction winner, and 300 JPY for everything else. 

Payment Method

With From Japan, you can use a credit card or PayPal directly – or use either one to deposit site credit in JPY. For Yahoo! Auctions bids, though, there’s a limit to the amount you can spend every month via credit card or PayPal. Once you hit that limit, you have to deposit funds to use for bids for the whole rest of the month. They aren’t exactly clear about what that limit is, either, so it’s hard to know exactly when you might hit it.

Free Storage Period

In terms of storage, where some proxies start charging per day once free storage ends, when your free 45 days are up with From Japan, they dispose of your items.

Consolidation

Consolidation is included with From Japan’s mandatory plan.

Packing Options

There are a couple different packaging options for fragile/big items, but you don’t actually have a choice about it. From Japan’s team will pack the parcel as they see fit and charge you if they use one of the packing options.

Shipping Options

One upside to From Japan is that they offer one of the longest delivery method lists. However, it’s worth noting that their Small Packet option is only available when the total item price is under 30,000 JPY.

Summary

Overall, From Japan is an easy website to navigate. But the downside is that they do charge some service fees, and they don’t offer the option to choose how your items are packed.

White Rabbit Express

White Rabbit Express has an aesthetically pleasing website that’s designed a bit like a smartphone app. It’s ultra-simplified, with no shop fronts, just a request form. The downside is that White Rabbit Express can end up being more expensive than other services.

Service Fee/Plan

White Rabbit Express charges $1 per item, $4 per store, AND a 9.9% service fee. That means if you buy a single $10 item, you’re paying $5.99 just in fees. They don’t offer any service plans.

Payment Method

Payment can be completed with credit card, PayPal, or Alipay.

Free Storage Period

White Rabbit Express boasts the longest free storage period, at 90 days. However, you can’t extend that by paying. After the 90 days are up, they’ll dispose of your items.

Consolidation

Consolidation is free and included with all orders.

Packing Options

All parcels are packed at White Rabbit Express’s discretion, with no options for extra packing.

Shipping Options

The shipping options are pretty close to DEJAPAN’s, with the addition of Air Mail Small Packet.

Summary

If you’re willing to pay more for your proxy service, White Rabbit Express may be for you.

DEJAPAN

Last but not least, it’s everyone’s favorite proxy service! (At least we certainly hope so.) We pride ourselves on having friendly and helpful customer service and no service fees!

Service Fee

We don’t charge a service fee or commission. There’s no separate fee for bidding on Yahoo! Auctions, either. Your 1st payment on DEJAPAN is just the item cost, nothing else.

You can order and pay straight away! Even when you’re making an item request. Other sites make you add funds first, and/or wait for a ‘final quote’ – by then, your items could’ve sold out.

Plan

The consolidation plan is free to choose. It gives you the ability to consolidate items before 2nd payment. More on that a bit further down.

Payment Method

We offer payment via credit card or Paypal.

Free Storage Period

On August 1st, 2022, we increased our free storage period to 45 days! Storing an order past the 45 days costs 100 JPY per day.

Consolidation

Consolidation costs 100 JPY per item, and has to be done if you chose the plan during 1st payment. It applies even if you only ordered one thing. Because of this, if you plan on only making one order,  don’t forget to uncheck the Consolidation Plan box during 1st payment checkout.

Packing Options

You get to choose from four packaging options, the most of any of the proxies covered here. 

  • ‘None’ (Free) option is the standard packing option. We’ll add packing materials as normal, and it’s fine for most items. 
  • ‘Minimum’ (300 JPY) is when we remove packing material as much as possible to make your parcel smaller for international shipping.
  • ‘Double’ (500 JPY) is recommended for figures and plastic models.
  • ‘Protective’ (1,000 JPY) is comprehensive wrapping for glass, ceramics, and other fragile items.

Shipping Options

Almost all shipments can be sent by EMS,  AirMail, or Surface Mail. DHL is available to countries that don’t have EMS or AirMail available, and FedEx is available to the U.S. and Canada.

In Conclusion…

Our hope in writing this article is to give you a clear look at all the info when comparing Japanese proxy services. Sure, some services might have more shipping options than we do, or offer more ways to pay than we do, but when you take ALL the info all together, we think the choice is clear.

When you combine the great customer service, ZERO service fee, and newly extended free storage period, you can’t go wrong with DEJAPAN! If you have any questions about any of the info presented in this article, please feel free to shoot us an email at contact@dejapan.com or leave a comment down below! We’d love to hear from you!

2 thoughts on “Japanese Proxy Services Compared: How Does DEJAPAN Stack Up?

  • September 23, 2022 at 12:03
    Permalink

    And that’s why I continue to use your service 🙂

    Reply
    • September 26, 2022 at 12:03
      Permalink

      And we’re so glad to hear it! 😀

      Reply

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.